Field Services
Prevalent in manufacturing, high tech, healthcare technologies fields, field service typically involves dispatching employees or contractors to specific locations to install, repair, or maintain equipment or systems. They may manage, maintain, and monitor these assets under a predefined service or maintenance contract.
Field service management typically involves dispatching workers or contractors to a location outside company premises to install, maintain or repair equipment, systems or assets. Proper field service management is essential to providing quality customer service and ensuring the efficient operation of HVAC systems. An effective field service management strategy includes dispatching, scheduling, workforce optimization and mobile field automation.
